Liquor & gaming


Provide Responsible Gambling Services SITHGAM001


This training is an essential underpinning skill for all hospitality workers involved in the sale and service of gambling activities such as gaming machines, Keno, TAB, table games and lotteries carried out in a licenced premises.

This course addresses the requirements to provide responsible gambling services (wagering and gaming) and assist those customers who have issues with problem gambling.

This course is suitable for those wanting to gain employment in operational job roles such as gaming attendant, table game attendant, croupier, and multi-skilled food and beverage attendant.

Provide Responsible Service of Alcohol SITHFAB002


To gain employment in the hospitality industry, in the sale and service of alcohol, a mandatory course in the responsible service of alcohol is required. 

This course explains the legal responsibilities relating to the sale, supply, and service of alcohol on licensed premises. Also covered in this course is how to assist customers to drink within appropriate limits, how to assess alcohol affected customers and identify those who need to be refused service, how to refuse service, implement harm minimisation strategies and serve alcohol responsibly.

This course is suitable for those wanting to gain employment in hospitality venues such as packaged liquor outlets, wineries, breweries, restaurants, hotels, and clubs.