Workplace Health and Safety Representative Training


Workplace Health and Safety Representative Training

This course is designed for Work Health and Safety Representatives and has been updated to reflect new legislation and the WHS Act and Regulations 2011. 

Health and safety representatives (HSRs) need relevant knowledge and skills to allow them to exercise their powers to promote and ensure the health and safety of members of their work-groups.

Under the WHS Regulations and outlined in section 72 of the WHS Act they are entitled to attend a training course in work health and safety that is approved by the regulator - Safework NSW.

Health and Safety Representatives play an important role in representing the health and safety interests of workers in a work group. The role of the HSR is to facilitate the flow of information about workplace health and safety between employers and workers.
This course equips participants with the essential skills for effectively dealing with occupational health and safety issues in the workplace.


Course Description
The role of the Health and Safety Representative (HSR) is primarily to liaise with other staff to identify health and safety issues and convey these to management. HSRs are elected by fellow staff to represent the views of the staff group.

This course provides participants with the knowledge and skills necessary to fulfil their role as a Health and Safety Representative (HSR) in New South Wales. Western Riverina Community College and Training is a SafeWork NSW approved provider of this course, which is compliant under the Work Health and Safety Act 2011. HSRs in New South Wales are entitled to attend this SafeWork NSW approved five day training course within three months of making a request for such training to their PCBU.

Employers are required to allow the HSR to take time off work to attend this training. Likewise, HSRs are also entitled to attend one day refresher courses every twelve months, commencing one year after the initial five day course has been completed (as per Work Health and Safety Act 2011).

Course Delivery
The training will see the participant attend the college for 5 days to complete a mixed mode of training. This will include both theory and practical tasks.

The course commences on Day 1 with an overview of the WHS legislative framework; duties of various parties and key terminology. The role of SafeWork NSW and penalties for non-compliance is also discussed.

Day 2 covers the requirements for consultation in the workplace on work health and safety issues and the mechanisms available. The role of HSRs and Health and Safety Committees (HSCs) and other available mechanisms is discussed as well as entitlements and protections.

Day 3 of the course examines the consultative approach that can be used in resolving workplace health and safety issues through negotiation and conflict resolution and the skills HSRs can utilise to achieve successful outcomes. This day’s training also aims to provide participants with the skills and knowledge to identify hazards and ways in which they can be eliminated or minimised. The learning outcomes of Day 3 are reinforced with a practical exercise on

Day 4. Incident notification is discussed and activities demonstrating how HSRs can contribute to incident investigation are also undertaken.

On Day 5, the final day of the course, participants are provided with the information and skills HSRs require regarding the issuing of Provisional Improvement Notices (PINs) and directing unsafe work to cease where negotiation and issue resolution has been unsuccessful or immediate action is required. The course concludes with a summary and review of the course learning outcomes and discussion on sources of information that can assist HSRs in the continuous learning process.

Licencing and Regulations
Health and Safety representative training falls under the Work Health and Safety Act 2011. It is a serious role and has powers and responsibilities under the sections 68 and 69 of the Work Health and Safety Act 2011.

Entry Requirements
Participant must be 18 years and over

Course Requirements
The participant will be required to supply evidence of identity such as a valid photo ID to prove your identity at the commencement of Day 1 of training.

Please note: there are specific language, literacy and numeracy requirements of some of the units in this course.

In order to be deemed competent, participants must be able to:

• read and correctly interpret required documentation relevant Legislation
• speak clearly and unambiguously in English
• explain, describe and verify sometimes complex needs and issues
• understand the Work Health and Safety requirements.

Writing is required to the level of completing workplace forms and producing any required reports. Upon enrolment you will be asked to complete a LLN assessment regarding your level of English along with Literacy, and numeracy.

If you have enrolled online a WRCC staff member will contact, you to discuss this. If the student identifies as requiring assistance the college has a student support officer that can offer assistance prior to the course commencement to assist with your understanding.

If the College deems the applicant as have skill levels below what are required to complete the course, WRCC will provide guidance on what support service are available.

Practical Experience and Industry Networking

Student Fee


Course structure 

Upcoming Workshops

Name Date Time Location Available Spaces Cost
Workplace Health and Safety Representative Training 13 - 22 November 2024 09:00 am – 04:00 pm WRCC Griffith 8 $650.00

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Useful links

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